




In Dubai, Clients Visit the Salon Every Week. Here’s What That Market Can Teach You
Sponsored by BeautyWorld Dubai
Read More →New spaces for spas
We’re redefining not only what spas are, but where they are. - In late 2006, Whole Foods launched ReFresh: An Everyday Spa, which takes up 4,500 square feet of space atop the Whole Foods store in Dallas. If it does well, look for Whole Foods to march on with more spa openings. - Tourists at
Retailing and revenue
Interested in how clients spend their beauty dollars? Curious about revenue across the industry? Get some of the latest spa industry stats here! And check out renew's state of the industry story, "The Two Sides of Spa," in the upcoming November/December issue. Where do clients spend money? -
The Two Sides of Spa
This decade’s explosive growth of the medical spa has forced us to reconsider the role of the spa. Should we offer healing or relaxing? Do our clients seek to improve how they look or how they feel? Are we concerned with length of life, quality of life, both or neither? Is spa a niche within some
Spa Director Rountable
As the year comes to a close, you’re probably well entrenched in your plans for 2008: what services to tweak, which skin care products to add, or even which part of your spa needs a complete overhaul. You’re not alone either—spa directors across the country are facing the same issues
Your FAQs answered!
Considering opening your own spa or skin care center? Here are answers to some of the most frequently asked questions, from the minimum equipment and space for a room to choosing a product line. Have a question that isn’t addressed here? Go to RenewProfessional.com and click on Message Board to
Industry Update
Every year, the International Spa Association issues its annual Spa Industry Study. This comprehensive look at the health and wealth of the industry is full of useful benchmarks that spa owners can use to measure their own business' growth. Here, some key facts and figures from the just released 2007
Show Preview: Spa & Resort Expo and Conference and Medical Aesthetics Conference
If you’re looking for the latest in medical spa technology and trends, look no further than the upcoming Spa & Resort Expo and Conference, which also features the Medical Aesthetics Conference. The show is taking place February 23-25 at the Los Angeles Convention Center. Whether you work for
Compensating Your Staff
The medical spa industry is booming. Many professionals from the traditional medical industry are jumping into the cosmetic procedure game and face a learning curve when it comes to pricing and compensating for services rendered. Having the right compensation structure for a medical spa is critical.
Renew Asks: When Has an Employee Gone Above and Beyond?
Untitled Document Your Staff Takes Customer Service to the Next Level “I have had the honor of working with an amazing staff my entire career; however, there is one team member who stands out in my memory as someone who always goes the extra mile to create an amazing guest experience. Her name
Going Green: Earth-Friendly Options
Untitled Document Happy new year! For the renew staff, our resolution is to continue to provide you with the most relevant content on skin care, spas and running a business, and deliver what we've promised: the complete spa and wellness
Go Green Without Going Broke
If your spa is built on a philosophy centered around wellness, you may have incorporated some earth-friendly elements into your decor, design or daily practices—or at least you might like to. But are you out of luck if you can't afford a complete overhaul? Plus, does going green always mean less, ahem,
Role Models: Brian Champagne
q. How has your career evolved since you entered the industry? a. I've been in the esthetics industry for over 20 years, initially working as a make-up artist. I was doing make-up for the last several years for the Emmys and the Oscars, and throughout Hollywood. When I did the Emmys, I saw the most
Build Your Brand - Part 1
What goes into creating your spa’s brand? “It’s not just your logo—although that’s what the majority of small businesses are being led by ad agencies and designers to think,” asserts Ed Roach, a consultant with The Branding Experts in Tecumseh, Ontario, Canada.
Renew Asks: What was the Best Spa-related Class You Ever Attended and Why?
“The best course I ever took was a course on essential oils coupled with reflexology. Of course it was hands on, and those skills have enabled me to help so many people in the past 10 years. Reflexology and essential oils are a part of almost every treatment I do now and my clients have become
The Beauty of Make-up
At many salons, make-up falls into either no-man’s land or just the opposite—one of the “trades” of the jack-of-all-trades technician. When you have no dedicated make-up artist on staff, who should be coloring clients’ faces? Consumers mentally couple “hair and make
Build Your Brand - Part 2
pull in the pros interview the experts What you should ask before hiring a branding expert. what is a brand? “If he tells you it’s a logo or an image, walk away,” advises Ed Roach. how do you feel about my spa’s philosophy? “If the consultant seems lukewarm about
Teens and the Spa
They might not seem like the most likely spa clients, but take a closer look at teens and you’ll find they have the potential to be your best spa clients! Lure them in with these services: Facials Some things never change—today’s youth is still struggling with skin problems, despite

