Promises of herbal-infused tea, fuzzy slippers and comfy robes may appeal to the spa’s target demographic, but sanitation and client safety should be first on our list of priorities. When spa or salon services go bad, we can find ourselves in a not-so-happy place. To minimize liability and maximize client satisfaction, here are four things we can do:

Use Clean Linen: Dirty and stained linen is a turnoff for clients. People generally don’t like confrontation so they may not tell you to your face that your linen is gross, but they may show you by not returning for services.

Have Them Fill Out A Client Profile Card: Client cards offer a glimpse into your client’s medical history and skin care routines. Having them fill out these cards can prevent serious injury.

Wash or Sanitize Your Hands: Clean hands help prevent the spread of germs.

Wear Gloves While Waxing: Provides both the technician and the client with a barrier of protection—besides it’s the law.

An ounce of prevention is worth a pound of cure. Following these few simple steps can be a real safeguard for both you and the client.


Tiffany Taylor, AKA “Ms. Esthetician,” from Rochester, Michigan, runs the website msestheticianwaxing.com—“a blog of waxing and all things beauty-full.”