What do you do to attract topnotch employees? With competition rising, particularly for hairdressers with a following, “talent poaching” may be reaching new heights.
What do you do to attract topnotch employees? With competition rising, particularly for hairdressers with a following, "talent poaching" may be reaching new heights.
Traditionally discouraged by professional organizations like Intercoiffure, which won't accept members who do it, "staff-stealing" is sometimes loosely defined. One owner's "poaching" is another's fair recruitment practice; employee contracts address the right-to-work portion of the equation. Still, the offer of 100-percent commission for six months is bound to change the state of the salon recruitment if it becomes the recruitment norm.
The Facts:
• Stephen Alexander, president of New York Hair Co. in Florida, bought the chain more than a year ago. He says he sold one location and closed another because the lease was up, leaving him with three locations.
• In a letter dated October 2, 2008, of which Modern Salon has obtained a copy, Alexander offers "100% commission paid for six months." His letter goes on to detail the catch: "If you are an established stylist, billing over $1,000 a week off season, and $2,000 a week in season, needing to earn a lot more in the next year and think you could move to one of our locations?" (sic)
• The letter was sent to licensed hairdressers in the state of Florida, targeting no one specifically, says Alexander, who adds that he has had a "huge response."
• Sarasota salon owner Richard Weintraub says he and his partners met with Alexander months ago about buying one of the New York Hair Co locations, were asked to sign a confidentiality agreement, and did not, walking away. Alexander vehemently denies any of his locations are for sale and says Weintraub's partners approached him.
Taking at face value that the salons are not for sale now, how can Alexander afford to pay 100% commission? He's happy to make no money for while, he says, and it makes no sense not to utilize empty chairs. Existing stylists in the salon will get the walk-ins. Which means, new, 100-percent commission recruits will use the chairs and keep the cash, until they renegotiate commissions after six months.
"My intention is not to steal staff but to make the salons attractive, get the best stylists in town and earn the maximum," says Alexander. "We do this for money, at the end of the day."
In regards to ruffling feathers, he says it does bother him if someone thinks he's poaching. "I'm doing my job, not being malicious. This is a marketing technique. You give away a free cut to get a new client; 100-percent commission for six months is a way to get a new stylist."
Weintraub says he read Alexander's letter to his employees, and told them they should be wary. For one thing, if the salons were to be sold for unforeseen reasons, any new owner would not be held to the 100-percent commission agreement, he says.
"Today, the average product cost is 8-percent; so why would you pay 100-percent commission?" asks Weintraub. "When stylists are recruited with a promise like this, they should realize if it sounds too good to be true, it probably is. Most stylists don't know that every time they move with a book, they lose 20 to 25-percent of their clients-especially if the salon they left is proactive in maintaining clients."
Not to mention, he adds, taking one or two top producers from a salon that invested in building those employees could push it out of business, which he personally considers unethical.
Alexander, who previously did acquisition work in the UK, says that as of this writing, no one has started at 100-percent commission, but he is "in discussion" with a few stylists. Of his recruitment techniques, he says maybe they will make other salon owners think of their staffs more.
What are you thinking? E-mail MODERN SALON Editor-in-Chief Laurel Smoke at lsmoke@vancepublishing.com and let us know.
What makes salon content worth a pause? Hairstylists Janelle Eyre, Sean Crutcher and Luis Rodriguez share how they show their work, earn guests’ trust and make posting feel manageable. You can get MORE from these artists in our upcoming webinar!
Anny VanDriel, owner of Be Rosie Salon and creator of Pricing Isn’t Personal, volunteered to share a pricing presentation to beauty school students a year ago, and ended up learning more than she expected.
From the launch of the Ulta BeautyArtist Collective to the evolution of Trendspiration, celebrating stylists is what The Salon at Ulta Beauty does best.
With more than four decades in the industry, hairdresser and MODE Education founder Stan Newton has built a career around the art and discipline of cutting hair, learning the rules so he can break them.
Beauty professionals should evaluate each service based on its popularity, profitability, and alignment with current trends. Conducting client surveys and analyzing booking data can provide insights into which services are in demand and which might be phased out.
LifeSpa leader Ali Yanez explains why strong mentorship, predictable income, meaningful recognition and the right work environment help beauty professionals build careers that last.
Whether a beauty professional chooses a commission salon, booth rental, salon suite or salon ownership, the common thread is having more choices than ever before.
Sport Clips Haircuts will host its inaugural "Level Up Live," a first-of-its-kind virtual event that combines live haircutting education, career inspiration, product knowledge, and employment opportunities for licensed stylists and cosmetology students nationwide.
Orthopedic PT reveals three daily exercises plus ergonomic advice that can help salon professionals avoid the aches and injuries caused by standing, bending and repetitive overhead work.
Salon suite pioneer Karen Kaminski argues that the next evolution of independent beauty businesses won't be defined by beautiful spaces alone, it will be driven by smarter systems that help professionals spend less time on administrative work and more time serving clients.
At a time when many LGBTQ+ people felt compelled to hide parts of themselves, Carlos Valenzuela found a career in beauty and a community that offered opportunity based on what you could do and how well you could do it.
Whether it's social media, fashion, film, art, or culture, Chaz Dean advises stylists to stay aware of what's inspiring people. Take the elements that make sense for you in these five lessons learned through a life in beauty.
For Jessica Domoney, building a successful career isn't about saying yes to every opportunity, it's about protecting your time, investing in yourself and creating an experience clients won't forget.
"The mistake people make is treating AI like a vending machine instead of a personal assistant." Digital marketing expert Scott Moon shares how beauty professionals can use AI while staying authentic