If you build it, they will come – Or will they? No matter how much time you spend designing the perfect booth (or salon, store, etc.), your efforts count for nothing if you don’t have an efficient, well-trained staff to go with it. ...
So much information – so little time.Do you at times feel so overwhelmed that you just pass on all of it? I do. Maybe well-meaning providers of information misunderstand the hairdresser mindset. Why? If you want to catch and hold the ...
Tip number six on my list of the things you can do RIGHT NOW to be a better haircutter is to create and follow good guides. If you cannot see the guide, don’t cut. If you lose the guide, go back and find it. If you cut the ...
When Starbucks started getting into McDonald's pocket and impacting revenues in the coffee category, McDonald's made a decision to focus on the opportunity and create McCafé. Many of the same type specialty coffee creations Starbucks ...
Question: what happens if you book an airline ticket and then don't show up for the flight? Does the airline call you and say: “Hey sugar, see you didn’t make the flight, that’s OK, we'll just refund you, hit us back up ...
Ever dealt with someone who, even though going through the paces, you got the distinct feeling they really didn’t like you? I have. This is not someone I would come back to, would you? A client needs to like you or at least approve of you. ...
Tip number four on my list of the things you can do RIGHT NOW to be a better haircutter is to use comb teeth properly. Combs have different tooth spacing for good reason. The reason is hair texture and control. The reason is tension. Thin, ...
Tip number three on my list of the things you can do RIGHT NOW to be a better haircutter is to understand the texture of your tools. The same line or the same shape cut with a scissors, a razor or a clipper is NOT the same. It looks ...
When clients' run late to their appointments, guess what? Your whole day gets jacked. One person 10-15 minutes late or more can, and usually does create a bad situation for everyone else on your book that day.What about the ones that run ...
When you make ongoing continuous education a priority in your life, in your business, and for your staff, you are making a choice to control your future.This is true in every business…not just ours.The best hairdressers in the world share ...
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