Remember, this is actually a tool for both stylist and guest. It sets the stylist up for success as a service provider, and ensures the guest receives an unforgettable service…one that she will talk about with friends and family time and again.
We all have those moments when work is just too much. A book written for frontline healthcare workers has some actionable, practical advice for anyone in a stressful work situation who suddenly feels overwhelmed, and on the verge of panic.
Who am I? Well, I am the accidental salon owner. And although I have been blessed more times than I can count in my first year as a salon owner, it didn't come without at least a dozen lessons and being served quite a few pieces of humble pie.
Employee turnover is expensive. In a business where competition is stiff and profit hinges on excellent customer service, salon owners should consider this checklist for ways to create happier employees.
Justin Toves-Vincilione (@ahappyjustin), a Los Angeles-based stylist and Ulta Beauty Design Team member, has worked strategically and creatively to take his editorial styling skills to the next level. He recently revealed two secret weapon products he now makes sure he has in his session kit every time he goes on set.
With cosmetology schools and the students they graduate on the decline and competition for talent ramping up, salon owners are finding it increasingly more challenging to recruit and retain talent. That perfect storm is encouraging many salons to get creative when it comes to connecting with emerging talent while solidifying the cultures that keep new hires on staff long term.
In a world where everyone loves to give an opinion, why ignoring some of them can be the best thing you do. Business consultant Phil Jackson from Build Your Salon, discusses how not all opinions count.