Rosanne Ullman

Project Editor

Rosanne Ullman, Project Editor for Modern Salon Media, has been writing for the MODERN SALON family of publications for more than 30 years, contributing landmark articles ranging from a year-long historical series celebrating MODERN SALON's 75th anniversary to a comprehensive tribute to Vidal Sassoon, as well as directing several of Modern Salon Media's custom publishing projects. Rosanne holds a master's degree in journalism from the Medill School of Northwestern University.

Rosanne Ullman wrote

The Art of Listening

by Rosanne Ullman

Wondering how to keep clients happy? Listen up! Your clients will tell you everything you need to know to keep them happy. Writer Rosanne Ullman delves into customer service in the spa industry. Use these tricks in the salon chair as well!

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