ASSISTANT DOS AND DON'TS
By Lauren Quick and Anne Moratto
"We're making sure our clients have the most amazing experience they can possibly have," says Andi Steloff, who has hired hundreds of assistants as the salon manager at Sally Hershberger in Los Angeles. "An assistant contributes to that and helps us maintain our level of excellence."
-Be attentive, punctual, assertive and proactive.
-Be passionate about the industry.
-Look like a stylist; be pulled together.
-Be aggressive when applying. Make it known that you want it bad.
-Expect to work hard.
-Be open to the opportunity to learn from others.
-Expect to grow and have a good relationship with the person you're working with.
-Discuss your personal life unless the client asks you specifically.
-Keep your phone out.
-Have super long nails; you can't wash hair that way!
-Expect to be over-coached on the basics.
-Have scandalous, ridiculous things on social media. It will be viewed before you're taken on in a salon.
-Become friends with the clients; it's overstepping a boundary. They're not your clients... yet.
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