Topic: clients

News Carlos Valenzuela

How To Deal with the Moody Client

Carlos Valenzuela | May 18, 2016

We all experience the moody client in our chair. You know you are in for it as you approach the reception area. The receptionists sit huddled and silent after attempting a cheerful greeting. Not good, you think. You have two basic choices: ...

Expert Advice
Expert Advice

Stop Late Clients

Heather R. Smith | December 25, 2015

When clients' run late to their appointments, guess what? Your whole day gets jacked. One person 10-15 minutes late or more can, and usually does create a bad situation for everyone else on your book that day.What about the ones that run ...

Expert Advice

Don't Let the Economy Get You Down!

Modern Salon | July 10, 2011

It's a question many are asking: how do I get new clients in this economic climate? Here's one owner's advice on how to give people the incentive to come to see you.

Expert Advice

Wild Wednesdays

Stacey Soble | July 10, 2011

When it comes to building a client community, Phillipo Caporrella, owner of Phillipostyle in the Fenway neighborhood of Boston, believes in a party atmosphere.

Industry News

Makeover Your Business

Patrick McIvor | June 19, 2013

Creating success is much easier when you’re doing the things you love, today many stylists don’t realize, that thanks to social media, you don't have to get the guests you get, you can get the guests you want.


Treasured Tools

Rosanne Ullman | August 8, 2014

The ideal stylist-to-stylist holiday gift, this year’s tools carry the latest technology for the professional and special packaging for ringing in retail.

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