client communication

Unmasking Domestic Violence: A Stylist's Guide to Recognizing the Signs

Patrice Arriaga, a licensed cosmetologist and AAS Beauty and Wellness student at Mesa Community College has written a blog on the topic of domestic violence and how it impacts stylists, discussing how stylists can become instrumental in unmasking domestic violence.

Read more

Representation in Beauty: How this Stylist is Breaking Down Cultural Barriers

Being unable to find bilingual stylists can be discouraging to the millions of primarily Spanish-speaking clients in the US. Here's how Daniel Montes makes them feel welcome in his salon.

Common Guest Challenges and How to Resolve Them

How do you handle sore subjects with clients? See how Jesse Linares keeps client relationships top of mind when dealing with topics like price increases and lateness.

Convincing the Reluctant Client

Check out some solid advice on how to address typical situations encountered in the salon from global beauty educator Carlos Valenzuela.

Switch to Better Booking

If you're an independent salon owner and looking to improve your business, Booksy may be your solution. Booksy takes care of appointment bookings, client payments, reminders and even consent forms.

Are You a Text-Only Salon?

Have you ditched your landline or online booking for text-only communication? Our readers weigh in.

Lies We Tell Our Clients

We fudge the truth if it hurts. The truth is often an insult. Reality often will do nothing for a client’s confidence.

Three Things to Never Share with Clients

It’s easy to forget that the real reason a client is in your chair is to get their hair, nails, or skin done. There are three items I would never share with someone I see every six weeks for a paid service—no matter how cool they are.

8 Ways to Create a Bright, Happy Salon

Check out the list of proven salon happiness enhancers to add to your motivational arsenal.

Our Clients Are Starved for Connection and for Touch

COVID-19 is robbing many of us of touch and I believe we are starting to show the signs of starvation.

a Bobit media brand

Create your free Bobit Connect account to bookmark content.

The secure and easy all-access connection to your content.
Bookmarked content can then be accessed anytime on all of your logged in devices!

Create Account