It’s not the problem that defines you, it’s the way you choose to solve it. Today’s salon and spa owners are confronted with a myriad of challenges at any one time. This month we chose to focus on four of these issues—the impact of health care reform on a salon’s bottom line, sluggish service sales, the new wave of employee absenteeism, and surviving a catastrophe—by sharing the tales of the owners who are getting creative in discovering the opportunities within.
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