Salon Interactive's Jim Bower helps beauty professionals navigate the different types of requests for service discounts, weighing when it's worth investing in a client and when it's not.
Salon Interactive's Jim Bower helps beauty professionals navigate the different types of requests for service discounts, weighing when it's worth investing in a client and when it's not.
A carefully curated list of inspirational speakers at Serious Business 2019 help the 1,500 salon owners, managers and beauty professionals clear their pathways to evolved thinking.
Marco Pelusi's interest and involvement in his area has meant new business for his salon and the forging of important relationships.
Marco Pelusi's interest and involvement in his area has meant new business for his salon and the forging of important relationships.
When it comes to discussing her hair, your techniques, the newest trends and even the best place to get gluten-free food, you can talk to your client confidently and endlessly. But when it’s time for her to pay the bill, your poise plummets, you avoid eye contact and you try to wrap up the transaction as quickly as possible.
Recently, at a salon happy hour, I shared a bottle of wine with a group of receptions. You know I wanted to get the skinny on the challenge of balancing both clients and salon professionals. I started by asking them what their pet peeves were...
Moore was known for his heart, his hugs, his sense of humor and for bringing people together.
The trio of experts on a panel at Salon Digital Summit discussing the business of getting personal on Instagram included stylists Christina Kreitel and Christopher Smith, and Natalie Boos, director of marketing for the Business of Balayage.
Letting go of a team member is never easy, but sometimes it is necessary in order to maintain the culture and a positive environment in your salon. Here are some things to consider before you terminate an employee.
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