advice

What the Client Saw, The Positives

I am writing this post as a follow-up to my last post. I was proud of my last post. I am passionate about what was shared. When I read it online after it went live I was immediately struck by not only how important the message is bit also by the ...

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What the Client Saw

I was a first time client. I was a long time client. I saw things in the shop. I was your client. I am not coming back.I saw hair on the floor.  Not a little bit of hair.  Not my hair.  Not just the hair from the last guy.  ...

Salon Success: 10 Actions to Take by Year End

UNITE Global Education Director Marcus Allen believes that hoping to have a good 2015 in the salon will not get you very far; you must move beyond hope toward taking action with outlined steps to your goal. The former manager of Harrod's ...

It's Not Just About the Hair: How to Pamper Your Clientele

Consider making the sensory side of your client's visit as important as that of the styling.  A few mindful changes can refresh the salon setting and elevate your services. "Clients ...

Tips & Tricks for Submitting to NAHA and Other Hairstyling Competition

With the online submission process underway, the Professional Beauty Association (PBA) has released a list of tips and tricks for those interested in entering the 2015 North American Hairstyling Awards (NAHA). Put together with the help of the ...

Heads Up: Clients Never Forget

Does it really take six meetings to change a first impression? Do we start from scratch each time we meet? How important is that one indelible, tattoo-like encounter that makes a first impression? Who cares, some might think? You care, because a ...

How to Be Younger Forever

In a few days, I will be sixty-nine years old and celebrate forty years in the beauty industry. Don’t worry, I am not about to tell you I don’t look or feel my age, but I do think the beauty industry can keep practitioners young ...

The Salon Client from Hell

To build a strong clientele, you can’t just go for pretty and nice; you must take on the challenging, boring, and the client from hell.

Stylist and Owner: Changing Salons, Hiring New Hairdressers

When a well-established stylist moves to a well-regarded, new salon, there are many considerations. Kim Vo and Mohammed Rahebi share their experience as stylist and owner.

3 Need-to-Know Tips for Doing Photoshoots

Three photoshoot tips offered by Multiple NAHA Winner Ruth Roche, artistic ambassador for Pureology Serious Colour Care.