client consultation

Just Say No: Using a Consultation to Compromise with Clients

As a professional, sometimes you know the cut, style or color your client wants won’t necessarily work for their hair type, ease of at-home maintenance or overall look.Brig Van Osten, owner of Play Hair Lounge in Simi Valley, California, ...

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10 Consultation Questions You Need to Ask Every Client

If you haven't heard this a million times already, let us reiterate: consultations are a cornerstone of successful appointments and happy clients. Whether your client is 20 or 60, new or a regular, it's imperative that you touch ...

4 Tips on How to Master the Art of Consultation

In order to master the consultation, one must first meet certain conditions in order to become a great communicator, advises Glenn Milliet, owner and stylist at Glenn Michael Salon and Spa in Metairie, LA. “What you hear, you will forget. ...

6 Ways You Can Improve Your Consultation Skills

Do you have the client that asks, "Why doesn't my hair look like her's?""The answer is simple but lives within the consultation or guest interview," says Colorist and Educator Eric Charles Mokotoff, Hair Studio ...

Get Your PhD in Facial Hair

Winter is coming and as it gets colder many of your clients will be questioning to themselves, “To beard, or not to beard.” Do you experience clients coming in for beard consultations? Prepare now, because you’re likely to ...

How to Keep Blondes Blonde 24/7 + Formula!

Seasons may change, but some clients keep blonde color all year long. Stylists at Di Rosa Haircare New York share tips for analyzing blondes and a bombshell formula.

HOW-TO: Color Consultation Tips with Jack Ray

Jack Ray, owner of Samuel Cole Salon in Raleigh, North Carolina, shares tips for a first-time color consultation.

THE TALK: Home Color

THE TALK - WHAT TO SAY WHEN YOUR CLIENTS: Bring up home color.

THE TALK: Thinning Hair

THE TALK - WHAT TO SAY WHEN: Your client’s hair is thinning.

THE TALK: Cosmetic Ingredients

THE TALK - WHAT TO SAY WHEN YOUR CLIENTS ASK: About specific cosmetic ingredients.

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